PARKS Medical equipment Service

On-site repairs and preventative maintenance on all PARKS Medical Equipment. Our engineers carry everything they need to repair the unit same day. Our scheduling department will reach out two months prior to your next preventative maintenance.​

On-site service contracts are a great way to ensure your unit is running at it's peak performance day in and day out, our guarantee. USI offers on-site to customers in a 6hr radius of our home office to limit down time and so we can give the best service possible. Give us a call for more details.​

Mail-Back Contracts are a great way to know your machine is covered when all parts are covered. We offer loaner tops when you ship your top in. All peripherals are shipped out same day. You have the option to add a preventative maintenance check which will be scheduled once a year.

Loaners are offered to our contract customer to keep them up and running if their unit is need of extensive repair. We even provide loaners if someone's machine is being replaced and they need to keep seeing patient while their new machine is being delivered. ​Our rental program is available to anyone in need of a machine. Contact us today for details.

One thing we pride ourselves on is customer support. When you call U.S. Instruments you will get a live person on the phone who is equipped to handle any question you can through at them. We can walk people through most issues over the phone. We also offer web support, we can remote into your unit and configure or troubleshoot as needed. Great feature if you are connected to the internet.

USI stocks a full array of parts and accessories for your PARKS Medical Equipment. Orders are filled and shipped same day as order is placed. Parts are shipped directly from our NJ location. Makes for fast shipping to keep you up and running. Contact us today for all your part needs.